Providing security of personal data

Given that the security of your personal information is a high priority, we have taken numerous actions in order to provide reliable, accurate and secure data transfer. Website uses encryption technology, such as Secure Sockets Layer (SSL) to protect your personal information during data transfer. SSL encrypts ordering information such as your name, address and payment card number.

The use of Internet cookies (cookies), other technology and third parties for data collection

Internet cookie is a small file that a Web page or e-mail message to your browser, which then may be stored on your hard drive. Our Web sites and e-mails use cookies to create a more personalized shopping procedure on our Web site. Cookies simulate continuous connection. They provide storing information about your preferences and sessions and allow access to Websites without reregistering.

Web browser (browser) can be set to not accept Internet Cookies. In this case, you will be able to visit our Web site, but you can not make purchases.

Our Web server automatically collects information such as the address (URL), Website you came from, which pages you visited on our Internet presentation, which Web browser you use to view our Website and other statistics that help us to know how visitors use our Website.

Collecting information about children will not knowingly or intentionally collect personal information via the Internet by children who are younger than 13 years. We are committed to protecting children's rights!

Protection of confidential transaction data

When entering your payment card details, sensitive information is transmitted over public networks in a protected (encrypted) form using SSL and PKI system, as currently the most advanced cryptographic technology.

Data security when shopping is guaranteed payment card processor by Banca Intesa ad Belgrade, so the complete billing process is performed on the website of the bank. Not for a moment payment card data is available to our system.

Contact Information

Belgrade Running Tour d.o.o.

Adress: Kapetana Miloša Žunjića 27, Belgrade


Phone: +381 (0)65 22 02 496

TIN: 110937450

Identification number: 21403598

Bank account: 160-516474-35

Returns and refunds and Conditions complaints

In the case of returning goods and repayment to the buyer who has previously paid for some merchandise by payment cards, in part or in full, regardless of the reason for the return, Belgrade Running Tour doo is obliged to refund only through Visa, EC/MC and Maestro payment method, which means that the bank at the request of the seller, will return the funds to the account linked to the card.

Conditions and procedure for complaints are set out in the Ordinance on the resolution of consumer complaints Belgrade Running Tour which is in accordance with the conditions for trade in goods and Consumer Protection Act.

Delivery of goods

Your tickets with unique numbers will be delivered to the email provided during the checkout process. They are tickets to the tour you have choosen. In case you do not receive this email within 12 hours of the order please contact us at